Devon Respiratory Physio, operated by Georgina Kent as a sole trader, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and use our services.

Information We Collect

We collect and process the following personal data:

• Name
• Email Address
• Mobile Number
• Message Content

This information is collected via the contact forms on our website and through WhatsApp chats.

How We Use Your Information

We use the collected data for the following purposes:

• Responding to Inquiries: To reply to your messages and provide the information or services you requested.
• Customer Service: To manage and deliver our services to you.
• Improving Services: To better understand your needs and improve our services.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: By submitting your information through our contact forms or WhatsApp, you consent to us using your data to respond to your inquiry and provide services.
• Legitimate Interests: Processing your data helps us manage our customer relationships and improve our services.

Data Security

We are committed to ensuring the security of your personal data. We use suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

WhatsApp messages are secured as per WhatsApp’s privacy policies, ensuring your conversations with us are protected.

Data Sharing

We do not share your personal data with any third parties, except as required by law.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information on how we use cookies, please refer to our Cookie Policy.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data.
• Objection: You can object to the processing of your personal data.

To exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected].